Testimonials

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-GuestArrax

The proofing feature in EmbTrak has dramatically improved efficiency and accuracy in communicating the many details of orders with customers. Our customers, sales reps, and production team have a higher level of confidence in the custom work we are doing. We’ve also been able to meet the demand of increased order volume with the time savings. Overall result? Improved customer service experience, reduced errors, and our business is more profitable.

-James Hedges, Customer Service Rep, Simms Fishing

We got EmbTrak to deal with rapidly growing volume which we could not handle with only QuickBooks and manual processes. Even though we have only been using EmbTrak for two months, it has already made us more organized and efficient and eliminated hand-written orders. It has also reduced mistakes, such as wrong logo, position or color by at least 50%, so it is quickly paying for itself in labor and garment savings. EmbTrak has met the goals we set when we bought it. I should add, customer service is great and Mary is absolutely wonderful to work with.

-Stacy Sesler, Owner of Midwest Punch Emboidery and Applique, LLC

“EmbTrak Visual Scheduler lets me plan accurately for a day’s schedule on my machines. It also gives a target time for every order so my operators can pace their progress. Then the scanned times tell me how they did against the plan and I get a real-time display on my screen of what’s happening on the floor.”

-Paul Riewe, Production Manager, Southern Advertising

“I like the way EmbTrak ties in art files and coloring with orders. The proofs are very clear and 'lifelike'—many customers think they are sew outs. The built-in Design Library is very user friendly so it’s easy to find designs and re-use in current orders. And for repeat orders, I just ‘click’ and the last colorways used pop in from previously colored line items.”

-Kelly Hoffman, Embroidery Services Manager, Southern Advertising

“What would I tell a small shop owner about EmbTrak Express? Buy it! It gives you a process that makes everything organized and clear. It has transformed our shop."

-Paul Riewe, Production Manager, Southern Advertising

“EmbTrak is not just a piece of software—it’s more like a way of life. EmbTrak staff helped us rethink our business processes and come up with a better, more efficient way of doing things.”

-Chris Ayers, Owner, Southern Advertising

"After adding EmbTrak, our color coordination staff was able to handle a 48% sales increase in March over the previous year's level with less overtime and no increase in headcount. EmbTrak has been a welcome addition to our business."

-James Howarth, National Services Manager, TaylorMade-Adidas Golf

“EmbTrak makes training new production operators much easier by providing detailed thread-up instructions, a list of required cones, a production dispatch list and a printed Work Order with a color picture.”

-Lori Young, Production Supervisor, Dunlop Sports Group

"It's a beautiful thing--you select a Work Order, you select a design from the customer's dropdown list, you click ‘Match’ and all the thread colors come in, and you're done!"

-Kim Washburn, Color Coordinator, Dunlop Sports Group

“I love EmbTrak. I can do the color coordination on an order in about half the time it took without EmbTrak.”

-Tara Cutts, Color Coordinator, Fairway & Greene

“EmbTrak is the best thing you’ve ever done for our business."

-Sales Rep To IT Department at Antigua Group Sales Meeting

"October was the highest sales month in the history of Antigua. It was so busy that even the VP of Operations was in the warehouse picking product for orders. However, the Order Coordination area, using EmbTrak Enterprise, didn't break a sweat handling the record volume."

-Chris Devous, Director of Development, Antigua Group